Terms of use

01 / PichLabs — general terms

These terms cover the PichLabs website, CleanupGo, and CarCast. By using them, you agree to these terms. If you do not agree, stop using them. You must have the legal capacity to agree, or use the app with a parent or guardian’s permission and supervision where required.

Use our services lawfully and only with media you are authorized to manage. Do not interfere with services, attempt unauthorized access, or copy, redistribute, or reverse engineer our software except as permitted by applicable law or its license.

02 / CleanupGo — review, deletion, and backups

CleanupGo helps you review and manage your photo library. Similarity matches, duplicate detection, quality suggestions, and estimated space savings are automated suggestions, not guarantees of accuracy, completeness, or actual recovered storage. You are responsible for reviewing selected items and confirming each deletion or other change.

Accidental deletion and data loss

Keep an independent backup of important photos and videos before using cleanup or optimization features. CleanupGo is not a backup or recovery service. To the fullest extent permitted by applicable law, PichLabs is not responsible for accidental or unintended deletions, lost or corrupted media, loss of metadata, or other data loss resulting from your use of CleanupGo, including reliance on suggested selections.

When iCloud Photos is enabled, deletions may synchronize to iCloud and other connected devices. Apple Photos generally keeps deleted items in Recently Deleted for 30 days, but permanent deletion, expiration, and Apple’s settings or service behavior can prevent recovery. We do not guarantee recovery. Selection undo in CleanupGo does not restore deleted media. See Apple’s deletion and recovery guidance.

Compression and conversion

Video compression and Live Photo conversion create new copies. Compression can reduce quality, resolution, or metadata; converting a Live Photo to a still removes motion and audio from the new copy. Review and verify the saved copy before approving removal of the original. Actual output, processing time, and savings depend on the media, available storage, and device. You are responsible for retaining originals you need.

Permissions and availability

CleanupGo requires photo permissions for its library features. Restricted access, cloud-only media, device limitations, or insufficient storage may affect scanning and processing. Analysis and processing run on your device; Apple may handle iCloud downloads and synchronization.

03 / CleanupGo — purchases and App Store license

CleanupGo may offer an optional, one-time lifetime unlock. The current price and included features are shown in the app and Apple’s purchase confirmation before payment. “Lifetime” refers to access to the purchased features for the supported lifetime of CleanupGo; it does not promise indefinite service, compatibility with every future device or operating system, or all future products.

Apple handles billing, purchase authorization, and refund requests under its applicable rules. Eligible purchases can be restored with the Apple Account used to buy them through Restore Purchases. Mandatory consumer rights remain unaffected.

Apple’s standard end-user license agreement applies to App Store downloads unless a separate applicable license is provided. These terms supplement that license and do not override Apple’s rules for App Store matters.

04 / CarCast — content, compatibility, and safe use

CarCast plays user-supplied media and streams. It does not provide channels, movies, streaming subscriptions, or rights to third-party content. You must supply content and accounts you are authorized to use and comply with the provider’s terms, copyright law, and any restrictions on playback, downloading, or display. Do not use CarCast to bypass digital rights management or access controls.

Parked-only use

Use in-car video, browsing, and screen sharing only while the vehicle is safely parked. Never watch video or interact with these features while driving, or display content that distracts a driver. You are responsible for following road-safety laws and your vehicle manufacturer’s requirements. A confirmation prompt is an acknowledgement, not proof that a vehicle is stationary; do not rely on CarCast to detect movement or prevent unsafe use.

To the fullest extent permitted by applicable law, PichLabs is not responsible for damage, injury, or loss arising from unsafe or unlawful use of CarCast. The mandatory rights and liability exceptions below continue to apply.

Compatibility and third-party content

Vehicle and external-display playback depend on compatible hardware, operating systems, permissions, connections, and available platform capabilities. We do not guarantee video support in every CarPlay vehicle, support for every format or provider, or continued compatibility after third-party updates. Protected media may not support screen sharing or external playback. CarCast is independently developed and does not imply endorsement by a vehicle manufacturer or content provider.

You are responsible for internet and mobile data charges, provider subscriptions, and securing your source credentials. Third-party services may change, restrict, or stop access. Keep backups of media you need; imported files, downloads, library records, or playback progress may be lost if you remove them, uninstall the app, or experience device or software failure.

License and payments

Apple’s standard end-user license agreement applies to App Store downloads unless a separate applicable license is supplied. Any App Store payment is subject to Apple’s payment and refund rules. CleanupGo’s lifetime-unlock terms above apply only to CleanupGo and do not describe a CarCast purchase.

05 / Ownership and privacy

You retain ownership of your photos and videos. Photo library permission lets CleanupGo perform the actions you authorize; it does not transfer ownership of your media to us. PichLabs and its licensors retain ownership of our apps, branding, designs, and original website content.

Our Privacy Policy explains each app’s processing, connections to third parties, and optional support correspondence.

06 / Warranties and limitation of liability

To the fullest extent permitted by applicable law, our website and apps are provided “as is” and “as available,” without warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not guarantee uninterrupted or error-free operation, detection of every duplicate, any particular storage saving, or preservation or recovery of all data.

To the fullest extent permitted by applicable law, PichLabs is not liable for indirect, incidental, special, consequential, or punitive damages, lost profits, or loss of data arising from use of, or inability to use, the website, CleanupGo, or CarCast. This includes accidental deletion and changes that synchronize through iCloud.

Nothing in these terms excludes or limits mandatory consumer rights or liability that cannot legally be excluded or limited, including liability for fraud, willful misconduct, or other protected liability under applicable law. Where a limitation is not permitted, it applies only to the extent the law allows.

07 / Third-party services

Apple Photos, iCloud, the App Store, media servers, streaming providers, email providers, and linked websites operate under their own terms and privacy policies. We do not control their availability, synchronization, retention, or recovery behavior.

08 / Changes, termination, and contact

We may update these terms or modify, suspend, or discontinue services, subject to applicable law and purchased rights. Material changes will be communicated through this page and, where required, an additional notice. Continued use after changes take effect constitutes acceptance where permitted by law. You can stop using the app at any time.

For CleanupGo support, email gocleanup@pichlabs.com. For CarCast support or questions about these terms, email hello@pichlabs.com.

Effective date

October 17, 2026